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Framework Agreement for the provision of care at home for adults who are resident in Perth and Kinross and eligible for community care services for services commissioned by the Council under Option 3, Self-directed Support. Service providers will be ...

Social and other specific services - public contracts

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Perth and Kinross Council
Pullar House, 35 Kinnoull Street
Perth
PH1 5GD
United Kingdom
Contact person: Eileen McMullan
Telephone: +44 1738475713
E-mail:
NUTS code: UKM27

Internet address(es):

Main address: http://www.pkc.gov.uk

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00372

I.2)Joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.publictendersscotland.publiccontractsscotland.gov.uk
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
Health

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Framework Agreement for Provision of Care at Home Services in Perth and Kinross.

Reference number: HCC/CAREATHOME/201705/EM/N/H
II.1.2)Main CPV code
85100000
II.1.3)Type of contract
Services
II.1.4)Short description:

Framework Agreement for the provision of care at home for adults who are resident in Perth and Kinross and eligible for community care services for services commissioned by the Council under Option 3, Self-directed Support. Service providers will be directly commissioned by the Council.

The Council, along with service users and Providers, wishes to operate an outcome based approach to the purchase and provision of care at home services. Outcome-focused services aim to achieve the goals, aspirations or priorities of the individuals and offer a more flexible way of delivering care to support people to live independently at home for longer.

II.1.5)Estimated total value
Value excluding VAT: 50 680 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: yes
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

Where zero bids or zero acceptable bids are received for any individual Lot the contracting authority reserves the right to combine the Lot with another Lot. Lots would be combined based on ‘nearest neighbour’ principle.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - North Perthshire 2 (Blairgowrie)

Lot No: 2
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

North Perthshire (Blairgowrie).

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community,

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately,

- helps people with care needs to look after themselves in the community,

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 5 204 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour.

- Rural Areas: 17.00 GBP per hour.

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - North Perthshire 3 (Stanley, Bankfoot area)

Lot No: 3
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

North Perthshire (Stanley, Bankfoot area).

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately

- helps people with care needs to look after themselves in the community

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 3 320 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour

- Rural Areas: 17.00 GBP per hour

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - Carse of Gowrie

Lot No: 4
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

Carse of Gowrie.

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately

- helps people with care needs to look after themselves in the community

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 3 050 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour

- Rural Areas: 17.00 GBP per hour

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - Scone

Lot No: 10
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

Scone.

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately

- helps people with care needs to look after themselves in the community

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 2 397 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour

- Rural Areas: 17.00 GBP per hour

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - North Perthshire 1 (Aberfeldy area)

Lot No: 1
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

North Perthshire (Aberfeldy area).

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community,

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately,

- helps people with care needs to look after themselves in the community.

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 3 007 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour.

- Rural Areas: 17.00 GBP per hour.

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - South Perthshire and Kinross 1 (Crieff)

Lot No: 5
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

South Perthshire and Kinross (Crieff).

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately

- helps people with care needs to look after themselves in the community

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 5 615 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour

- Rural Areas: 17.00 GBP per hour

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - South Perthshire and Kinross 2 (Auchterarder)

Lot No: 6
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

South Perthshire and Kinross (Auchterarder).

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately

- helps people with care needs to look after themselves in the community

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 4 537 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour

- Rural Areas: 17.00 GBP per hour

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - South Perthshire and Kinross 3 (Kinross)

Lot No: 7
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

South Perthshire and Kinross (Kinross).

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately

- helps people with care needs to look after themselves in the community

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 4 755 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour

- Rural Areas: 17.00 GBP per hour

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - Perth City North

Lot No: 8
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

Perth City North.

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately

- helps people with care needs to look after themselves in the community

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 8 467 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour

- Rural Areas: 17.00 GBP per hour

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

II.2)Description
II.2.1)Title:

Provision of Care at Home Services - Perth City South

Lot No: 9
II.2.2)Additional CPV code(s)
85100000
II.2.3)Place of performance
NUTS code: UKM27
Main site or place of performance:

Perth City South.

II.2.4)Description of the procurement:

The core purpose of care at home is to support people, and where appropriate their carers, to remain in their own homes, living as independently as possible with a good quality of life.

We aim to ensure that care at home:

- supports people to live well in the community

- prevents people with significant health or care needs from having to use emergency services or be admitted to hospital inappropriately

- helps people with care needs to look after themselves in the community

The range of services to be provided includes personal care and support designed to:

- help individuals sustain, recover or manage their health and abilities;

- lead independent and fulfilling lives; or approach the end of life in their own homes where this is their choice.

II.2.6)Estimated value
Value excluding VAT: 10 328 000.00 GBP
II.2.7)Duration of the contract or the framework agreement
Duration in months: 72
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The Service shall be provided in accordance with the Conditions of Contract at the following agreed fixed rates:

- Urban Areas: 15.49 GBP per hour

- Rural Areas: 17.00 GBP per hour

- Remote Rural Areas: Additional payment based on a proportion of rural rate of 17.00 GBP. To be applied pro-rata based on assessed individual business cases.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.4)Objective rules and criteria for participation
List and brief description of rules and criteria:

- Must meet the required registration standards for a care support service with the Care Inspectorate in Scotland.

- Expected to have a current ratio of min 1 for last 3 yrs. Reasons for not meeting req value to be disclosed.

- Must hold, or commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

Employer's (Compulsory) Liability 10mil GBP

Public Liability 5mil GBP

Professional Indemnity 2mil GBP

- Bidders will be required to confirm that they have the following:

Be registered with the Care Inspectorate as fit to manage a care service

Care Inspectorate Standards Min Grade 3

- Managerial staff must have the following qualifications:

Reg Managers minimum of SVQ L4 or equiv in Management and Health and Social Care

Supervisors minimum of SVQ L3 or equiv in Health and Social Care and 2 units of SVQ L4 or equiv in Management by 30/06/2017

Refer to Instructions for Tenderers for full details.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision:

- The Public Services Reform (Scotland) Act 2010

- The Social Care and Social Work Improvement Scotland (Registration) Regulations 2011 (SSI 2011/28)

- The Social Care and Social Work Improvement Scotland (Applications) Order 2011 (SSI 2011/29)

- The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011(SSI 2011/210)

Refer to Instructions for Tenderers for full details.

III.2.2)Contract performance conditions:

Please see tender documents, with particular reference to qualifications, fair work practices and electronic payment system implementation.

III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Form of procedure
Open procedure
IV.1.3)Information about framework agreement
The procurement involves the establishment of a framework agreement
In the case of framework agreements, provide justification for any duration exceeding 4 years: Supports vulnerable elderly people to live independently at home in line with strategic priorities for the Council. Stability of service & continuity of care vital for service users.Certainty for providers in a context in which we are expecting partnership working & flexibility to make changes. Short contracts may deter investment to improve in fragile market that is high risk to the Council.
IV.1.10)Identification of the national rules applicable to the procedure:
Information about national procedures is available at: http://www.gov.scot/Topics/Government/Procurement/policy/ProcurementReform
IV.1.11)Main features of the award procedure:

Proposals will be evaluated with a Quality weighting of 100 %. Written method statements will be weighted at 70 % with the highest scoring Tenderers being invited for interview, weighted at 30 %. Services shall be carried out at a fixed hourly rate of 15.49 for Urban Areas and 17.00 for Rural Areas. For Remote Rural Areas an additional payment will be made based on a proportion of the rural rate of 17.00 GBP.

Refer to Instructions for Tenderers for full details.

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest
Date: 24/02/2017
Local time: 12:00
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English

Section VI: Complementary information

VI.2)Information about electronic workflows
Electronic payment will be used
VI.3)Additional information:

Bidders will be required to confirm their commitment to working in partnership with the Council to develop and implement an Electronic Home Care Call Monitoring System. Please refer to tender documents for full information.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 7191. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

As part of the Award Criteria, Tenderers will be asked to provide a statement describing the benefits to the local community that a care at home service offers.

(SC Ref:470608).

VI.4)Procedures for review
VI.4.1)Review body
Perth & Kinross Council
2 High Street
Perth
PH1 5PH
United Kingdom
Telephone: +44 1738475000
Fax: +44 1738475510

Internet address:http://www.pkc.gov.uk

VI.4.2)Body responsible for mediation procedures
Scottish Courts Service
Saughton House, Broomhouse Drive
Edinburgh
EH11 3XD
United Kingdom
Telephone: +44 1312252595
E-mail:
Fax: +44 1312406755

Internet address:http://www.scotcourts.gov.uk/index.asp

VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
Perth & Kinross Council
2 High Street
Perth
PH1 5PH
United Kingdom
Telephone: +44 1738475000
E-mail:

Internet address:http://www.pkc.gov.uk

VI.5)Date of dispatch of this notice:
13/01/2017