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Procurement for the provision of Managed Wide Area Network Services.

Contract award notice

Results of the procurement procedure


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
West Dunbartonshire Council
Garshake Road
G82 3PU
United Kingdom
Contact person: Alison Wood
Telephone: +44 1389737000
NUTS code: UKM31

Internet address(es):

Main address:

Address of the buyer profile:

I.2)Joint procurement
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

Award of Managed Wide Area Network (WAN) services for West Dunbartonshire Council.

Reference number: Doc ID JAN268315
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

Procurement for the provision of Managed Wide Area Network Services.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 1 350 000.00 GBP
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: UKM31
Main site or place of performance:


II.2.4)Description of the procurement:

Procurement for the provision of Managed Wide Area Network Services.

II.2.5)Award criteria
Cost criterion - Name: Quality / Weighting: 0
Cost criterion - Name: Cost / Weighting: 100
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1.1)Type of procedure
Award of a contract without prior publication of a call for competition in the Official Journal of the European Union in the cases listed below
  • The works, supplies or services can be provided only by a particular economic operator for the following reason:
    • absence of competition for technical reasons

WDC requires ongoing support for a managed WAN service over approximately 100 sites. The core technology on which the current WAN is based was provided by Capita IT Services Ltd. following a previous tender process. Support is required for a 5 year period although annual break clauses are in place where SWAN can be considered.

WDC considers that the award of a contract following negotiated procedure without prior publication of a contract notice is justified on the grounds of Regulation 33.1(b)(ii) - absence of competition for technical reasons and b(iii) - the protection of exclusive rights, including intellectual property rights.

A change of supplier will require a substantial capital investment for WDC to replace the core technology on which the current WAN design is based. A change of supplier may also require further capital investment to replace/install cable in the ground.

As our WIFI, Public WIFI, Secure, VOIP, Corporate and Education networks are designed and built around our current WAN, any change from the existing design would require a complete re-working of all networks. This would create substantial disruption, extending possible downtime and increasing the WDC resources required to complete migration tasks. As the loss of telephony at some sites is unacceptable through the working day, resources would be required out of hours at an increased support cost.

Migrations to new circuits have been time and resource intensive over the last 3 years, requiring between 2 and 6 support staff to complete tasks with downtime for migrating a site ranging from 1 to 5 days. A change in provider will almost certainly mean a repeat of the migration process for approximately 100 sites, requiring support staff to be redirected from their daily business and temporary support staff to be employed to complete mainstream support tasks. A further cumulative loss of services of between 100 - 500 days across our sites and services would be unacceptable to our customers and citizens.

It has also been shown in the past that other large WAN providers cannot meet our latency requirements due to the nature of the routing between exchanges. This has required us to change providers in certain areas in the past and would prove particularly problematic with our VOIP network.

IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 001-000929
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: 123
A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Capita IT Services
Ellismuir Way, Tannochside Business Park
G71 5PW
United Kingdom
Telephone: +44 07771940019
NUTS code: UKM38
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 1 350 000.00 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

(SC Ref: 500652).

VI.4)Procedures for review
VI.4.1)Review body
West Dunbartonshire Council
Garshake Road
G82 3PU
United Kingdom
Telephone: +44 1389737000

Internet address:

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: