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Food Standards Scotland (FSS) require to place a contract with Civica Services Ltd to procure further IT services to develop its existing Operations Workflow System (OWS) that has been developed and delivered by Civica Services Ltd. FSS has ...

Contract award notice

Results of the procurement procedure


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Food Standards Scotland (FSS)
4th Floor, Pilgrim House, Old Ford Road
AB11 5RL
United Kingdom
Contact person: Brian Jackson
Telephone: +44 7799478326
NUTS code: UKM

Internet address(es):

Main address:

Address of the buyer profile:

I.2)Joint procurement
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

OWS Upgrade and Development for Food Standards Scotland.

Reference number: FSS/2017/021
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

Food Standards Scotland (FSS) require to place a contract with Civica Services Ltd to procure further IT services to develop its existing Operations Workflow System (OWS) that has been developed and delivered by Civica Services Ltd. FSS has identified a number of modules to have developed within OWS which will enhance our capability to provide accurate and timely data to customers; detailed Management Information (MI); increased confidence in the data used to charge Food Business Operators (FBOs) for the delivery of Official Controls (OCs); and improve decision making on resource deployment.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 200 000.00 GBP
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: UKM50
II.2.4)Description of the procurement:

As part of the project to upgrade and improve Food Standards Scotland's OWS recently provided by Civica Services Ltd, the reporting functionality will be improved to enable users to both mine data and produce MI in a simple, accurate manner which is capable of replication. An Enforcement module will be created, with links to the existing UAI module to capture and report on all enforcement actions taken by Officers in Approved Establishments. The Welfare module will be enhanced to facilitate feedback from 3rd parties as well as modifying the welfare scoring method. The list of disease conditions will be amended within the Post-Mortem Module to align with those across the rest of the UK and provide customers (FBOs and farmers) with consistency in reporting.

II.2.5)Award criteria
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1.1)Type of procedure
Award of a contract without prior publication of a call for competition in the Official Journal of the European Union in the cases listed below
  • The works, supplies or services can be provided only by a particular economic operator for the following reason:
    • protection of exclusive rights, including intellectual property rights

FSS have procured a system from Civica which delivers the IT solution for its Field Operations branch. FSS and Civica have worked together for almost 2 years in developing the system.

The system is divided into 2 elements.

1. APP. This is the primary application developed by Civica with which OWS is integrated and includes a database and a thick client application. APP holds an extensive database of Scottish and UK food premises and establishments including processors/farms, approved slaughter establishments and approved cutting establishments which is continually updated. APP synchronises with OWS by pushing all data to OWS at 5 minute intervals.

2. OWS is a bespoke web application developed by Civica which provides the data input, collection and reporting mechanism for FSS Field Operations. It comprises the web application (data input) and a Microsoft SQL reporting tool. The SQL reports on data from both the OWS web application and from APP.

Both APP and OWS applications are on 4 virtual servers sited in Saughton House Edinburgh.

Although FSS own the data which is collected in both APP and OWS, it is Civica UK Ltd that owns the Intellectual Property Rights (IPR) to the applications (ref: FSA399CITHS - Model ContractFINALFSA-Civica/ clause 17).

OWS cannot function without APP and FSS cannot use OWS independently of APP. Consequently any procurement of further enhancements to OWS can only be supplied by Civica UK Ltd.

IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 134-275183
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: FSS/2017/021
A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Civica Services Ltd
2 Burston road
SW15 6AR
United Kingdom
Telephone: +44 2077602800
NUTS code: UKM50


The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 200 000.00 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

(SC Ref:506295).

VI.4)Procedures for review
VI.4.1)Review body
Food Standards Scotland (FSS)
4th Floor, Pilgrim House, Old Ford Road
AB11 5RL
United Kingdom
Telephone: +44 1412420133


VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

The deadline for appeals is midnight on 24 July 2017. Appeals should be made known to the contact identified in this notice in the first instance outlining the grounds for the appeal.

VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: